Frequently asked questions

Adults 21 and older. That applies to every product we sell, including CBD and pet products, online and in our store. We may verify your age at checkout, and if we cannot, we cancel the order and refund it in full.

We accept Visa, Mastercard, American Express, Discover, JCB and Diners Club for online payment. If you choose in-store pickup at checkout, you can also select Pay in store at pickup and pay when you collect your order at our South Lake Tahoe shop.

Yes, until it ships. Contact us quickly, because orders ship within 1-2 business days. A cancelled order is refunded in full. Once an order has shipped it cannot be cancelled, so please use our return process instead.

We cancel and fully refund an order if we cannot verify that you are 21 or older, or if it is headed to a place where a product in it is restricted. We email you if this happens. See our Shipping Policy for the current restrictions.

Yes. Call (888) 689-1500, call the store at (530) 544-6666 or send us a message. We can explain strengths, formats and flavors. We cannot give medical advice, so please talk to your doctor about whether CBD is right for you.

Yes. Standard shipping is free on every order to an eligible US address. We ship only within the United States, not internationally or to APO, FPO or DPO addresses, and every order goes out in plain, discreet packaging.

We process orders within 1-2 business days. Orders placed after 12:00 p.m. Pacific Time, or on a weekend or federal holiday, start the next business day. Most orders arrive 2-7 business days after they ship by USPS, UPS or FedEx, and we email you a tracking number.

THCA products do not ship to Arkansas, California, Hawaii, Idaho, Kansas, Louisiana, New Hampshire, Oklahoma, Oregon, Rhode Island, South Dakota, Utah or Vermont. Delta-9 THC products are not shipped to those states either, and we cancel and refund any order headed somewhere they are restricted. THC products cannot go to P.O. boxes. Hemp laws change in late 2026, so these limits can change too. See our Shipping Policy.

Hemp flower and pre-rolls ship to eligible US addresses, though THCA flower and pre-rolls are not shipped to the 13 states where THCA is restricted. Vape products are not mailed to any address because of federal PACT Act and USPS rules. They are available for in-store pickup only, with a 21+ photo ID. California rules on inhalable hemp also apply at our store, so call (530) 544-6666 before you plan a vape pickup.

Choose in-store pickup at checkout. Then call the store at (530) 544-6666 to check that your order is ready, and come to 987 Edgewood Cir in South Lake Tahoe (open Tuesday to Sunday, closed Mondays). Bring a valid photo ID that shows you are 21 or older.

You can return unopened, sealed products in their original packaging within 30 days of delivery. Contact us first for a return authorization. Change-of-mind returns ship at your cost, and there are never restocking fees. Full details are in our Refund Policy.

For health and safety reasons, we cannot take back opened products that are eaten, swallowed, smoked or inhaled, such as tinctures, gummies, capsules, flower and vapes. The exception is an item that arrived damaged, defective or wrong.

Contact us within 7 days of delivery with your order number and photos of the item and packaging. We will send a free replacement or give you a full refund, and we pay any return shipping.

We refund your original payment method within 5 business days after we receive and inspect your return. Your card issuer may take another 5-10 business days to post the credit to your account.

Full spectrum CBD keeps CBD together with the other cannabinoids and terpenes found in hemp, including a small amount of THC (no more than 0.3% delta-9 THC on a dry-weight basis). Our own line has focused on full spectrum since 2015. Learn more in full spectrum vs broad spectrum vs isolate.

CBD itself is not intoxicating the way THC is, and full spectrum CBD contains only a small amount of THC. Our THCA and Delta-9 THC products are different: they are intoxicating and for adults 21+ only, and you should not drive after using them.

It can. Full spectrum CBD contains small amounts of THC, and THC products contain more, so either one can cause a positive test. If you are tested for work or sport, check with your employer or program first. Read does CBD show up on a drug test.

Start with the serving size on the label, which tells you the mg of CBD per dropper, gummy or capsule. Our CBD dosage guide explains how to work out mg per serving. Talk to your doctor first, especially if you take medication or are pregnant or nursing.

Yes. We carry Tahoe CBD Pet Vet full spectrum tinctures (750 mg and 1500 mg, 30 ml) and Pet Vet capsules at 10 mg each. Servings go by your pet's weight. Ask your veterinarian before giving your pet CBD. Browse pet CBD.

Keep them in a cool, dry place out of direct sunlight, with lids and caps closed tightly. Store every product where children and pets cannot reach it, and keep pet products separate from your own.

We post third-party lab reports on our Lab Reports page when they are available. Lab reports are not posted for every product yet. Ask us before you buy and we will send the most recent report we have for that product, or tell you plainly that it is not available yet.

Use the lab report link on any product page, choose "A lab report (COA)" on our contact form, or call (888) 689-1500. Tell us the product and size, and we will send the most recent report we have, or tell you plainly that it is not available yet.

The 2018 Farm Bill removed hemp, meaning cannabis with no more than 0.3% delta-9 THC on a dry-weight basis, from the federal Controlled Substances Act. States still set their own rules, and federal hemp rules change in late 2026. Check the law where you live before you order.

Synthetic or converted cannabinoids such as Delta-8 THC are expected to lose hemp status as early as November 12, 2026 (and no later than December 11, 2026). From December 11, 2026, hemp is measured by total THC, which counts THCA, and hemp-derived cannabinoid products are capped at 0.4 mg total THC per container. We will update or remove products as needed. Read our 2026 hemp law guide.

Yes. THCA and Delta-9 THC products are intoxicating and will show on drug tests. They are for adults 21+ only and state restrictions apply. Do not drive after use, and keep them away from children and pets.

Our shop is at 987 Edgewood Cir, South Lake Tahoe, CA 96150, near Domino's Pizza and across from Denny's. Our South Lake Tahoe store page has a map and directions.

We are open Tuesday to Thursday from 9 AM to 6 PM, Friday and Saturday from 9 AM to 7 PM, and Sunday from 9 AM to 6 PM. We are closed on Mondays. Call (530) 544-6666 to check that a product is on the shelf or that your pickup order is ready.

No. We are a hemp and CBD shop, not a state-licensed cannabis dispensary. We sell only products that qualify as hemp under current federal law, and we update or remove products as those rules change in late 2026. Everything we sell is for adults 21 and older.

Yes. Bring unopened, sealed products in their original packaging and your receipt within 30 days of purchase. Opened products that are eaten, swallowed, smoked or inhaled cannot be returned unless they were damaged, defective or wrong.